Privacy Policy

1. Introduction

Welcome to Roger (we, our, or us), a product of Augment Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We take your privacy extremely seriously, especially regarding email communications and customer data.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Company information
• Contact and lead information
• Sales leads business email addresses and professional information
• Email communications and templates
• Communication preferences
• Usage data and analytics

3. CRM and Sales Lead Data

As part of our CRM functionality, we collect and process information about potential sales leads, including:

• Business email addresses of potential leads
• Professional information such as job titles and company affiliations
• Business contact details and professional social media profiles
• Communication history and engagement data
• Lead scoring and qualification data

This information is collected to help you manage your sales pipeline and is displayed in your CRM dashboard. We ensure that:

• Only business-related contact information is collected
• Data is regularly updated for accuracy
• You have full control over your lead data
• Leads can request removal from your database
• All data collection complies with applicable privacy laws

4. Email Data Protection

We understand that email communications are highly sensitive and confidential. Heres how we protect your email data:

• All email data is encrypted both in transit and at rest using industry-standard encryption protocols
• Access to email data is strictly limited to essential personnel and protected by multi-factor authentication
• We maintain detailed access logs and regular security audits of our systems
• Email data is stored in secure, SOC 2 compliant data centers
• We automatically delete email data that is no longer needed for the service

5. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Personalize your experience
• Improve our services
• Communicate with you
• Ensure security and prevent fraud

6. Google Workspace API Data Usage

We want to explicitly state that any data obtained through Google Workspace APIs is:

• Used solely for providing our core service functionality
• Never used to develop, improve, or train generalized AI or ML models
• Handled in accordance with Google API Services User Data Policy
• Protected with the same security measures as outlined in our Data Security section

7. Our Commitment to Your Data

We want to be absolutely clear: we never sell your data. This includes your email data, contact information, or any other customer data. Your information is used solely for providing and improving our service. We do not:

• Sell or rent your data to third parties
• Use your email data for marketing purposes
• Share your information with third parties for their commercial use
• Mine your data for purposes outside of our service functionality

8. Data Security

We implement robust security measures to protect your information:

• End-to-end encryption for all sensitive data
• Regular security audits and penetration testing
• Strict access controls and authentication requirements
• Continuous monitoring for suspicious activities
• Regular security training for all employees
• Incident response plans and regular backup procedures

9. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Receive a copy of your email data

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Augment Inc.
505 Sleeper Avenue
Mountain View, CA 94040
Email: rithwik@withcardlift.com